Member Services/Contacts

CUPE is the Administrative Agent and has appointed Sister Samtou Tchamdja and her team to provide pension services to members.

If you are a member and need help with any of these matters:

Plan enrolment
Past service transfers, buy-backs, etc.
Pension retirement estimates
Calculations for purposes of marriage breakdown
Retirement, termination, death benefits
Individual pre-retirement counseling session

For active plan members in the provinces of Alberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Ontario, Prince-Edward-Island and Saskatchewan contact:

Carole Lachance (bilingual)
Senior Pension Administrative Assistant
(613) 212-4250
clachance@cupe.ca

For active plan members in the provinces of New Brunswick, Ontario (National Office and Ottawa Area Office only) Quebec and all retirees across Canada contact:

Nathalie Lavictoire (bilingual)
Senior Pension Administrative Assistant
(613) 212-4251
nlavictoire@cupe.ca

For pre-retirement seminar registration contact:

Vacant (bilingual)
Pension Clerk-Typist

For questions about:

Administration of pension fund
Negotiation and administration of Reciprocal Transfer Agreements (RTAs)
Administration of policies and procedures
Arrangement of pre-retirement seminars
Preparation and filing of annual financial statements
Preparation and filing of pension plan amendments
Financial reconciliation of all pension plan transactions

Contact:

Samtou Tchamdja (bilingual)
Pension Administrative Officer
(613) 690-3355
stchamdja@cupe.ca

or:

Myrianne Sellier (bilingual)
Pension Analyst
(613) 212-3036
msellier@cupe.ca

To contact the Joint Board of Trustees (JBT):

Caroline Perron (bilingual)
Recording Secretary to the Joint Board of Trustees
(613) 212-4255
pension-jbt@cupe.ca